Thursday , March 21 2019

Samsung blames Galaxy Note 7 fires on faulty batteries

Samsung, world’s biggest smartphone maker, accused faulty batteries on Monday for the fires that led to previous year’s embarrassing recall of its flagship Galaxy Note 7 device.


Samsung Electronics was enforced to discontinue the Samsung Galaxy Note 7 smartphone, initially intended to compete with Apple’s iPhone, after a messy recall that has seen replacement devices also holding fire.

The disaster cost the South Korean company some billions in lost profit and reputational loss, in a sizzling period which has also grasped it embroiled in the corruption scandal that has caused in President Park Geun-Hye’s accusation.

Internal and independent surveys “decided that batteries were found to be the reason of the Note 7 occurrences”, the South Korean company said in a declaration.

“We openly apologise for the distress and concern we have instigated to our clients,” Koh Dong-Jin, the head of its mobile commercial, told the media in Seoul.

Samsung had acknowledged on Monday that it had provided the stipulations for the batteries, toting: “We are taking accountability for our failure to eventually identify and confirm the issues arising out of battery plan and manufacturing.

“We have taken more than a few corrective actions to ensure this never occurs again.”

The company had announced a recall of 2.5 million components of the oversized Galaxy Note 7 in the month of September 2016 after numerous devices exploded or caught fire.

When the replacement phones also started to combust, the corporation eventually decided to kill off the Samsung Galaxy Note 7 for good.

Monday’s English-language Samsung declaration referred only to “occurrences” but in Korean it spoke of “damage by fire”.


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