Tuesday , March 26 2019

Flipkart launches safety feature for delivery staff

Flipkart unveiled Project Nanjunda, a unique SOS button in the Field Executive’s Mobile app.


New Delhi: E-commerce giant Flipkart has launched an SOS button to help its field executives raise quick alarm in cases of medical or safety emergencies. “To ensure greater safety for Field Executives (FEs), popularly known as Wish masters, Flipkart has unveiled Project Nanjunda, a unique SOS button in the Field Executive’s Mobile app,” Flipkart stated in a statement.

The Nanjunda Button brings a new set of greater safety standards for the field workforce and will enable the executives to raise an alarm in the event of an emergency.

The project has been named after the deceased wish master, Nanjunda Swamy, who passed away under heart-breaking circumstances recently in Bengaluru.

“Flipkart Wish masters form the backbone of our business, delivering wishes daily to millions of customers across India. Safeguarding their safety is a primary priority for us. Over the days following the decease of Wish master, Nanjunda Swamy, our teams have worked uncompromisingly to deliver this feature in less than a month in order to ensure our field staff is safe while on their delivery trips,” Flipkart Chief Operating Officer Nitin Seth stated.

In an emergency, a field executive can activate an SOS by pressing the Nanjunda button, which sends SMS and Email notifications alerting the hub-in-charge and nearest field executives.

To operate this feature, only mobile network connectivity is required and not mobile data connectivity. Last month, 28-year-old Nanjunda swamy was found murdered in Vijayanagar in Bengaluru. Working as a delivery man with Flipkart, he was supposedly murdered by a gym instructor to get hold of the mobile phone he had ordered, as he did not have money to pay in return.

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